Privacy Policy

PRIVACY POLICY AutoServiceHistory ("we", "us", or "our") operates the AutoServiceHistory website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 1. Information We Collect 1.1 Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information, including: Email address (for account management and record recovery). Vehicle Registration Mark (VRM) and VIN. Payment information (processed securely by our third-party payment processors; we do not store full credit card details). 1.2 Document Data When you upload photos of service history documents, these images may inadvertently contain: Names and addresses of previous owners. Names and addresses of mechanics/garages. By uploading these documents, you confirm you have a lawful basis to share this data with us for the purpose of digitization. 2. How We Use Your Data We use the collected data for various purposes: To provide and maintain the Service. To allow you to transfer vehicle ownership records. To detect, prevent and address technical issues. AI Processing: We use the document images to extract vehicle data. This involves sending data to third-party providers (see Section 4). 3. Legal Basis for Processing Under the UK GDPR, we rely on the following legal bases to process your data: Contractual Necessity: To deliver the service you purchased (digitizing the record). Legitimate Interests: To improve our AI models and prevent fraud. Legal Obligation: To comply with financial/tax laws regarding transaction records. 4. Third-Party Service Providers We employ third-party companies and individuals to facilitate our Service ("Service Providers"). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Amazon Web Services (AWS): We use AWS S3 for secure cloud storage of your document images and data. Google (Gemini AI): We use Google's AI services to process images and extract text. Payment Processors: [e.g., Stripe/PayPal] for secure payment processing. 5. Data Retention We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Vehicle Records: Retained indefinitely as part of the vehicle's "lifetime" history. Account Data: Retained while your account is active. 6. Security of Data The security of your data is important to us. We use commercially acceptable means (encryption in transit and at rest) to protect your Personal Data, but remember that no method of transmission over the Internet is 100% secure. 7. Your Data Protection Rights (UK GDPR) You have certain data protection rights. You have the right to: Access: Request copies of the personal data we hold about you. Rectification: Request that we correct any information you believe is inaccurate. Erasure: Request that we erase your personal data ("Right to be Forgotten"), subject to certain exceptions (e.g., if we are legally required to keep payment records). Portability: Request that we transfer the data that we have collected to another organization, or directly to you. To exercise these rights, please contact us at info@autoservicehistory.co.uk. 8. International Transfer of Data Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of the United Kingdom, specifically to AWS or Google servers which may be located in the United States or EU. We ensure appropriate safeguards are in place (such as UK International Data Transfer Agreements) to protect your data. 9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. 10. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: info@autoservicehistory.co.uk